Frequently asked questions
About Contract Scanner
Which sources do you cover?
Contracts Finder, Find a Tender, Public Contracts Scotland, and Sell2Wales - UK public sector procurement notices. We don't currently scan EU/TED sources.
How does matching actually work?
You set up keyword rules and/or CPV codes on your account; every newly published notice is checked against them, and matches show up on your dashboard and (if enabled) get sent to you by email or Telegram.
Can more than one person share a login?
No - each login is a single active session, so signing in on a second device ends the first one. Plans are priced per number of seats for teams who need more than one person using it.
Is my data visible to other users?
No. Your keyword rules and matches are isolated at the database level, not just hidden in the interface - other accounts genuinely cannot query your data even if they tried.
Do you support two-factor authentication?
Yes, TOTP-based (any standard authenticator app) plus one-time backup codes, available from your account settings once you're signed up.
Can I cancel any time?
Yes - see our returns and cancellation policy for the details, including your statutory 14-day cancellation right.
About public sector tenders
What actually counts as a "public tender"?
Any formal, competitive process a government body (a council, the NHS, central government, a police force, etc.) runs to buy goods, works, or services. See our full explainer.
Do I need to be a big company to bid?
No - plenty of contracts, especially below the higher value thresholds, are won by small businesses and sole traders every year. See our beginner's checklist.
What's a CPV code?
A standardised classification code attached to every contract notice describing what it's actually for - useful for precise searching. See our CPV codes explainer.
Why are there so many different tender websites?
Mostly devolution and history - England, Scotland, and Wales each run (or share) their own platforms. See our comparison of the main ones.
More questions? Read the blog, or get in touch.